IT Support for our customers

IT Support Ticketing System

Our current customers have the option of logging tickets directly in our ticketing system as well as viewing the status of tickets.

If you require logins please feel free to contact Premium Business IT Support.

The IT Support Ticketing system URL is https://ww6.autotask.net/ClientPortal/Login.aspx?ci=700179 

IT Monitoring and Management

Customers who make use of our managed services software are able to log on and view the status of their systems by logging on to our managed services system.

If your IT infrastructure is being monitored or managed by us you may request a login for this system.

The URL for the Premium Business IT managed services portal is https://monitoring.pbit.com.au

If you would like more information on our Products, IT Services and Support or call PBIT on (07) 5631 4365